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Introduction

Charlotte Roofers (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, charlotteroofers.com, or use our services. By accessing or using our website and services, you agree to the terms of this Privacy Policy.

Information We Collect

  1. Personal Information: We may collect personal information that you voluntarily provide to us when you contact us, create an account, request a service, or fill out a form on our website. This information may include your name, email address, phone number, physical address, and any other details you provide.
  2. Non-Personal Information: We may collect non-personal information about you automatically when you visit our website. This information may include your IP address, browser type, operating system, referring URLs, and other technical data.
  3. Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and improve our services. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our website.

How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing and Improving Services: To provide, maintain, and improve our services, respond to your inquiries, and fulfill your requests.
  • Communication: To communicate with you, send you updates, promotional materials, and other information related to our services.
  • Personalization: To personalize your experience on our website and tailor our services to your preferences.
  • Analytics: To analyze usage patterns and trends, monitor the effectiveness of our website, and improve our marketing efforts.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

How We Share Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, as long as they agree to keep your information confidential.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
  • With Your Consent: We may share your information with third parties when we have your consent to do so.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. Therefore, while we strive to protect your information, we cannot ensure or warrant its absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request correction of any inaccurate or incomplete personal information.
  • Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations.
  • Opt-Out: You have the right to opt out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party websites or services. We are not responsible for the privacy practices or content of such third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the “Effective Date” at the top of this page. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

  • Phone: (980) 480-5888
  • Email: info@charlotteroofers.com
  • Address: 4401 Barclay Downs Dr. Suite 411, Charlotte, NC 28209

 

Thank you for choosing Charlotte Roofers. We value your privacy and are committed to protecting your personal information.