Privacy Policy
Last Updated: September 13, 2024
This Privacy Policy (“Policy”) describes how Charlotte Roofers, its affiliates, and subsidiaries (collectively “Charlotte Roofers,” “we,” or “us”) collect, use, and disclose personal information about individuals who use our website (“Site”) or who otherwise interact with us via our services (collectively our “Services”).
Table of Contents
Collection, Use, and Disclosure of Personal Information
Tracking Technologies and Cookies
Information from or About Other Parties
Communications
Information Retention
Targeted Advertising, Sales, and Sharing of Personal Information
United States Privacy Rights
Sweepstakes, Contests, and Promotions
Children’s Privacy
International Visitors
Security
Your Choices
Contact Us
Changes to This Policy
1. Collection, Use, and Disclosure of Personal Information
In this Policy, “Personal Information” means any information that identifies, relates to, or can be linked directly or indirectly with you. Personal Information does not include publicly available information or anonymized data.
We collect Personal Information directly from you, such as when you voluntarily share it with us via the Services, or indirectly through technology (e.g., tracking your activity on our Services). We may also collect information from service providers, business partners, and other third parties.
Categories of Personal Information Processed in the Last 12 Months:
Personal Information How We Use It How We Disclose It
Identifiers and Non-Public Personal Information (e.g., full name, email, address, phone number) Process service requests, communicate with you, administer sweepstakes and promotions, and improve our Services. Service providers assisting in our operations (e.g., payment processors, customer service), and service professionals fulfilling your requests.
Commercial Information (e.g., records of services purchased, consumer preferences) Fulfill service requests, manage payments, and tailor our services to your preferences. Service providers and professionals involved in your requested services.
Internet Activity (e.g., browsing history, IP address) Analyze site usage, improve Services, and serve targeted ads. Service providers (e.g., analytics platforms, advertising vendors).
Geolocation Data (e.g., inferred from IP address) Enhance the personalization of services, detect fraud. Service providers involved in analytics and marketing.
2. Tracking Technologies and Cookies
We use tracking technologies, including cookies, to collect information as you navigate through our Services. Cookies help us optimize your experience, remember your preferences, and deliver relevant advertisements.
You can opt out of certain cookie use by adjusting your browser settings or using opt-out tools such as those offered by the Digital Advertising Alliance.
3. Information from or About Other Parties
We may receive information from third parties such as our booking partners, who help facilitate your requests or interactions with the Services. For example, if you book a service through a partner site, that site may share your booking information with us.
4. Communications
By using our Services, you agree to receive communications from us, including via text messages and emails. You may opt out of promotional messages by replying “STOP” to any text or by using the “unsubscribe” link at the bottom of our emails.
5. Information Retention
We retain your Personal Information for as long as is necessary to fulfill the purposes described in this Policy or as otherwise required by law. This typically means holding your information for the following reasons:
To manage our operations or your relationship with us.
To fulfill a disclosed purpose reasonably compatible with the context in which the Personal Information was collected.
To protect or defend our rights or property.
6. Targeted Advertising, Sales, and Sharing of Personal Information
We may use or share your information for targeted advertising purposes. Although we do not sell personal information in exchange for money, some sharing may be considered “sales” under U.S. state privacy laws. This includes sharing data such as:
Identifiers
Commercial Information
Internet Activity
Geolocation Data
You have the right to opt-out of targeted advertising, sales, or profiling related to your Personal Information.
7. United States Privacy Rights
You have the right to submit certain requests regarding your Personal Information, including the right to:
Request deletion of your Personal Information.
Opt-out of sales or sharing of Personal Information for targeted advertising.
Correct inaccurate Personal Information.
Access and know the categories of Personal Information we have collected about you.
To exercise these rights, please contact us at info@charlotteroofers.com.
8. Sweepstakes, Contests, and Promotions
If you participate in any sweepstakes, contests, or promotions, your Personal Information may be used in connection with those activities. Be sure to read the specific rules and terms for each promotion.
9. Children’s Privacy
We do not knowingly collect Personal Information from individuals under the age of 16. Our services are not intended for individuals under 16 years old.
10. International Visitors
If you are using our services from outside the United States, please note that your data may be transferred to or processed in the United States. We take appropriate measures to protect your information in accordance with this Policy.
11. Security
We take reasonable measures to protect your Personal Information from unauthorized access or disclosure. However, no security measure is completely impenetrable, and we cannot guarantee absolute security.
12. Your Choices
You may contact us to update, correct, or delete your Personal Information. You can also opt out of receiving marketing emails by clicking the unsubscribe link at the bottom of our messages.
13. Contact Us
If you have any questions about this Policy, please contact us at:
Email: info@charlotteroofers.com
Mailing Address: Charlotte Roofers, 4401 Barclay Downs Dr, Suite 411, Charlotte, NC 28209
14. Changes to This Policy
If we make any changes to this Policy, we will post the updates on this page and modify the “Last Updated” date above. If there are significant changes, we will notify you through more prominent notices.