Request a Free Estimate

(980) 350-9300


Request a Free Estimate

(980) 350-9300

Frequently Asked Questions

Here, we answer some of the most common questions our clients have about our services, processes, and policies. If you have any other questions, please feel free to contact us.

Q: What types of roofing services do you offer?

A: Charlotte Roofers offers a wide range of services, including roof installation, roof repairs, roof replacement, roof maintenance, roof coatings, metal roofing, and emergency roofing services. We cater to both residential and commercial clients.

Q: How do I know if my roof needs to be repaired or replaced?

A: Common signs that your roof may need repair or replacement include missing or damaged shingles, leaks, sagging, mold or mildew growth, and age (typically 20-25 years for most roofs). Our experts can conduct a thorough inspection and provide professional recommendations based on the condition of your roof.

Q: What materials do you use for roofing?

A: We use high-quality materials from reputable manufacturers, including asphalt shingles, metal roofing, tiles, and flat roofing systems. We choose materials based on your specific needs, preferences, and budget to ensure durability and aesthetic appeal.

Q: Do you offer emergency roofing services?

A: Yes, we offer 24/7 emergency roofing services to address urgent roofing issues promptly. Whether it’s storm damage, severe leaks, or any other emergency, our team is ready to provide quick and reliable solutions.

Q: How long does a typical roofing project take?

A: The duration of a roofing project depends on various factors, including the size of the roof, the type of work required, weather conditions, and material availability. On average, a roof replacement can take anywhere from a few days to a week. We provide an estimated timeline during the consultation phase.

Q: Are you licensed and insured?

A: Yes, Charlotte Roofers is fully licensed and insured. Our licensing ensures that we meet all local regulations and standards, and our insurance protects you and our team in case of any accidents or damage during the project.

Q: Do you provide warranties on your work?

A: Absolutely! We stand behind our work with comprehensive warranties on both materials and labor. The specifics of the warranty depend on the type of roofing service and materials used. We provide detailed warranty information before starting any project.

Q: How much does a new roof cost?

A: The cost of a new roof varies based on several factors, including the size of the roof, the materials used, and the complexity of the installation. We offer free estimates to provide you with an accurate cost for your specific project.

Q: Can you help with insurance claims?

A: Yes, we can assist you with the insurance claims process. We work with all major insurance companies and can help ensure you receive the coverage you deserve for any repairs or replacements needed due to damage covered by your policy.

Q: Do you offer financing options?

A: Yes, we offer flexible financing options to make your roofing project affordable. Please contact us to learn more about our financing plans and how we can help you fit your roofing project into your budget.

Q: How often should I have my roof inspected?

A: We recommend having your roof inspected at least once a year, especially before and after severe weather seasons. Regular inspections can help identify potential issues early and extend the life of your roof.

Q: What should I expect during a roof inspection?

A: During a roof inspection, our experts will thoroughly examine your roof for signs of damage, wear, and potential problems. This includes checking shingles, flashing, gutters, and other components. We will provide a detailed report of our findings and recommend any necessary repairs or maintenance.

Q: What areas do you serve?

A: Charlotte Roofers proudly serves Charlotte and its surrounding areas, including Huntersville, Cornelius, Davidson, Matthews, Mint Hill, Pineville, Belmont, Gastonia, Harrisburg, Concord, Kannapolis, Mooresville, Indian Trail, Weddington, Waxhaw, Fort Mill, and Rock Hill.

Q: How can I schedule a consultation?

A: Scheduling a consultation is easy. You can contact us via phone at (980) 350-9300, email us at, or fill out the contact form on our website. We will get back to you promptly to arrange a convenient time for your consultation.

Q: Why should I choose Charlotte Roofers?

A: At Charlotte Roofers, we combine expertise, quality materials, exceptional workmanship, and a customer-centric approach to deliver outstanding roofing solutions. Our commitment to integrity, reliability, and customer satisfaction sets us apart from other roofing companies. We are fully licensed, insured, and offer comprehensive warranties to ensure your peace of mind.

For further inquiries, please contact us at (980) 350-9300 or email us at